Privacy Policy

Shadowbrook Restaurant
Last Updated: April 6, 2026

Shadowbrook Restaurant (“Shadowbrook,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and related services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you interact with our website, you may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Reservation details
  • Event inquiry information
  • Gift card purchase details
  • Mailing address
  • Any information submitted through contact forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information (such as device model, operating system, and hardware details)
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Granular location data (such as city- or region-level information derived from your IP address or other signals)

This information helps us improve the performance and usability of our website.

Google Analytics Features

We use Google Analytics 4 (GA4) and have enabled advanced features to better understand visitor behavior and deliver more relevant experiences:

  • Google Signals data collection: This collects data from users signed in to Google accounts who have enabled ads personalization, providing cross-device insights and aggregated demographics and interests reporting.
  • User-ID: For users who are logged in or otherwise identified (where applicable), we may assign a unique User-ID to connect activity across devices and sessions.
  • User-provided data collection: We may send additional data you voluntarily provide (such as email addresses or other identifiers) to Google Analytics to improve measurement and matching.
  • Ads personalization: We allow Google to use this data for personalized advertising where permitted.
  • Granular location and device data: We collect more detailed device information and location data to enhance our analytics and content tailoring.

These features may result in the collection of usage data, device identifiers, approximate location, and other technical details, which are processed by Google.

2. How We Use Your Information

We use your information to:

  • Process reservations and event inquiries
  • Fulfill gift card purchases
  • Respond to questions or requests
  • Send email communications (if you opt in)
  • Improve website functionality and user experience
  • Maintain the security and integrity of our website
  • Analyze visitor behavior and measure the effectiveness of our site and marketing efforts through Google Analytics (including cross-device insights and personalized advertising features)

We do not sell your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  • Support the Google Analytics features described above, including Google Signals, User-ID, ads personalization, and granular location/device data collection

You may adjust your browser settings to refuse cookies; however, some website features may not function properly. We also encourage you to review your Google account settings for ads personalization.

4. Third-Party Services

We may use trusted third-party providers for services such as:

  • Online reservations
  • Gift card processing
  • Email marketing
  • Website analytics (including Google Analytics with the advanced features noted above)

These providers may collect information in accordance with their own privacy policies. We encourage you to review those policies when interacting with third-party services. For Google’s practices, please see Google’s Privacy Policy and Advertising Policies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the Internet is 100% secure, we strive to protect your data using industry-standard practices.

6. Your Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link
  • Adjust your Google Ads personalization settings at Google Ads Settings
  • Use the Google Analytics opt-out browser add-on (where available)
  • Manage cookies and tracking preferences through your browser settings
  • Contact us to update or correct your information
  • Request that we delete personal information we have collected (subject to legal obligations)

For location data, you can adjust permissions in your device settings.

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. California Privacy Rights

If you are a California resident, you may have additional rights under applicable privacy laws, including the right to request access to certain personal information we collect about you and to request deletion of that information.

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Shadowbrook Restaurant

1750 Wharf Road
Capitola, CA 95010
Phone: (831) 475-1511
Website: https://shadowbrook-capitola.com